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NSEMF Platform is a big disappoint, I have a feeling NSE has no longer interested in pursuing with the platform. Firstly the platform is not at all user friendly, there is no dependable help line. Even after FATCA forms have been submitted with the registrars, the site asks for FATCA info once again. So no new purchases can be done. Request NSE to please revamp the software and get the data upto date from Registrars on daily basis.

@ mdagarwal,,, Sir there is no deposit required for BSE StAR MF Platform, >> further update>>BSE StAR MF platform has been undergoing continuous enhancements based on the needs expressed by our customers , >>> >>>One Time Mandate ( OTM) , earlier used for SIPs on BSE StAR MF Platfrom from 2012! as XSIP now enabled for Lump-sum Purchases also! >>Introduced Earlier >> T+5 DAYS ORDERS HOLDING - ( T being the transaction day) live from February 5, 2016 , benefits as under; - All NON LIQUID orders under Rs. 2 lac will be reported on the T day itself , and funds confirmation will be till T+5 , THEREFORE NAV OF T DAY WILL BE APPLICABLE, Same as in Physical mode ,.. , .. if the funds is not realized by T + 5 , negative funds confirmation will be updated to RTA system and the corresponding orders will be rejected.>>> >> Liquid and Debt / Equity above =< Rs. 2 lac will be reported to RTA / AMC ONLY on funds confirmation>>> >>1) Payment Gateway in Direct Mode. (Funds will be credited in ICCL’s bank account on REAL Time Basis) – live from February 5, 2016 >>2) Payment Gateway in Nodal Bank (Funds will be credited in ICCL’s bank account on the next day)- live from February 5, 2016? >>3) NEFT/RTGS/Funds transfer – Live from Inception of MFD mode from March 2014 >>Soon Cheque collection to go live across 203 locations PAN India>>>

I have talk to Delhi national stock exchange person but they are asking security deposit it must be free without deposit it is not the way to ask the deposit so I want please force these two exchange to provide us without deposit

Noted the comments of NIYANTA A, PRODDATUR, 26365 On 22-Dec2015 We also faced the same issues what he experienced. At the time the mf utility platform not distributor friendly platform. We had wrong notion of good platform of mf utility. The same time , now NSE platform is user friendly and hasslefree platform. but interaction with mf distributors is so bad. we want to know more about mf utility

--Already enabled X-SIP order with first order today flexibility - start SIP in 2 minutes!!! instead of waiting for a month>> also Overnight Investment framework for managing short term idle monies with options of selecting date of redemption while placing the subscription order along with option of all units or required amount...

Thank you Shri R Tapiawala, appreciate your feedback >> In this month, Jan 2016 , for the benefit of IFA community we are launching >> 24X7 services>> Multi mode of payment collections , apart from NEFT / RTGS--- i.e---OTM one time mandate ACH , earlier for X-SIPs ( from 2012 itself) , now also for LUMPSUMs>> Cheque Collection centers>> 2 modes of Payment Gateways >> 1. Realtime Credit and 2 . Nodal Pay >> > <<<>>Overnight Investments Framework>>>> in FY15-16--- 22.11 lac orders processed with over Rs. 35,000 crs of transactions>>>>

First of all thank you for DSP BlackRock team for such a wonderful platform IFA Xpress for IFAs without any cost. I can do transaction through any device( laptop, mobile and Tab), can track my transactions and business trends with this platform. Important thing I can transact easily with the user friendly IFA Xpress. I am looking forward same kind of platforms from other AMCs.

Any MF UTILITY person can call me? of can anyone can provide me MF UTILITY person name with Contact Nubmer , Please

MF Utility is doing good job to serve IFA''s. A complete service where simply one Common Account Number (CAN) has to be generated for Mutual Funds with NACH Mandate for online transactions. NACH process takes around 20 to 30 days. Once it is done then transactions can be generated from IFA''s end through MF Utility login. As soon as the transaction is generated auto SMS & auto Email is send to client from MF Utility for client confirmation. Only the client needs to accept or reject the transaction. MF Utility forms are user friendly & no separate form for different AMC''s, if AMC is registered with MF Utilities. There are separate forms for purchase, SIP, STP, Switch, SWP, etc. Even client can register, number of bank accounts. Transaction can be done for any AMC or multiple AMC''s at a time. At the time of redemption client can get the redemption amount in one bank or multiple banks (if registered with MFU). Client can divide the amount of redemption to multiple banks as required. MF Utility provides prompt service. Any information can be received as & when required. I appreciate the work done by MF Utility. Nil Cost for IFA’s. Still they are working on more services for IFA''s. Rajen Gala

Thank you very much for all the distributors who wrote their experience of MFU in this discussion. Yes. We at MFU do give priority to queries from distributors. Also, we have been launching various facilities from time to time. More than 4600 distributors have signed up with MFU. Thank you to everyone for their support.

Mutual Fund Utility (MFU) is the best platform to adopt for IFAs. It is an online virtual office offering many important facilities. With introduction of PayEezz and TransactEezz Facility (Distributor Initiated Transaction), it offers a flexible and effective solution in today''s digital world. Once, MFU launch Investor Login Facility, it will be a full fledged online platform. Also, staff and back end team of MFU is very much co-operative and supportive.

Dsp Black rock IFA express is very good lakin sara business kisi ek AMC me to nahi ho sakta hai is ke liye ek singal plate form hona bahut hi jaruri hai

We would like to thank you for sharing heart-felt comments & honest feedback about your experience with DSP BlackRock IFAXpress. IFAXpress has been a completely free platform since beginning & has been designed grounds-up keeping in mind the core problems faced by advisors on day-to-day basis while running their business. We are continuously working to enhance the features of platform and many more initiatives are in the pipeline that will deliver even greater value to our advisor partners in helping them take their business to the next level.

I have registered with BSE StAR MF online Platform in Mutual Fund Distributors (MFD) Category for non-Demat (Physical)Segment. after sending the document for registration it took just 5 days for activation. 31AMCshave already been registered with BSE Star MF . Transactions execution is also very smooth. seems to be working. On the top of it, there are NO Fees/ charges for Registration of IFAs in MFD segment.

indeed Dsp black rock ifa express is a very convenient online way of doing transactions but two points of authenthication by client (i.e., by email and otp on mobile both) may sometimes become a hurdle as the mobile no might have been changed or email id/mobile no wrongly updated by the KRA people or network problem in mobile or internet problem for email at a particular point of time.. So I think it can become more convenient by authenthicating by any one of the two options available(i.e., mobile otp and email)

DSPBR Ifa Xpress is a good platform. While I am in travel also I can easily excute the transactions and user friendly interface.

Contact Priyad s. Tadkod Asstt. Manager NSE OF iNDIA 022 05045250, 022 26598100 Ext 28250 Mob 9619497908 PTADKOD@NSE.CO.IN

Now We can acquire new clients and manage our current clients easily, easy way as there is no paper work required for THX DSP BlackRock

I think DSPBR IFA EXPREESS is the best way to reach people and give service to the client in fast and easy way as there is no paper work required for,

I felt currently DSPBR IFA express is very convenient and is very user friendly.Its very easy to create new folio with DSP BR of kyc investor, even for other transactions.

A good initiative by DSP BlackRock. It helps me to do business for those clients staying far away from my location. Thanks Debi for aware me about your IFA Xpress Platform.

IFA Xpress is the best way so far for our business. One thing i would like to suggest to add facilities like Client Statement Generation and Brokerage Statement generation.

IFA Xpress is one innovative way in our business. I suggest one more inputs to be added is Statement Generation and Brokerage statement generation.

Dear Niyanta A There must be some issue, otherwise I applied in Delhi and it all happened smoothly in about 10 days. Try writing to relevent authorities. May be backoffice guys can help you. nsenmf_bo@nse.co.in

IFA express Fast .. Accurate...userfriendly... Seriously it has raised the bar for online transcation .. N helped me growing my bussiness...G8 work DSP BR.

I feel currently dspblackrock ifa xpress is very good platform wants common platform for across all fund houses

An outstanding experience... Must say that DSPBLACKROCK has raised the bar with this platform...other AMC''s must learn how Dspbr thinks and works for the betterment of IFA community

IFAXPRESS HAS BEEN VERY CONVINIENT FOR DISTRIBUTORS.... Adding of new clients without them being in your ARN code investments is the USP of this platform

I am using MFU since its inception and now doing entire new transactions through MFU only. Their services are excellent, all the officials are very cooperative. Their respond time is very quick, in case of need they take your system on remote and resolve the issue online. Transact Eezz paperless feature of MFU is excellant. By using MF Utility apart from time saving ,cost saving , easy reach to investor following big issue has been resolved ( 1 ) Signature Mismatch issue ( 2 ) Change of Bank Mandated across the AMC with single transaction without submission of old bank account proof ( 3 ) Single window complaint There are lots of more features are going to add with MFU soon like all dates SIP, Portfolio Statement , Log in ID to Investor by Distributor with their ARN Code. All these facilities are provided by MFU without any fees to Distributors for transactions across the AMC. When investor can transact across the AMC by Registration of NACH through MFU only there is no need to registered NACH individually with each AMC this will creates confusion only. No doubt DSP BR IFA XPRSS is good but it can not be compare with with MFU in respect of its objective and area of operation etc.

I feel currently DSP BlackRock’S IFA express is very convenient and most advanced in user experience. It will be very nice if MF utility works with IFA express to create uniform platform, it will be very helpful. Let us have one common platform which helps all. Thank you.

I agree with Niyanta about NSE MF platform. The platform is atrocious. It takes huge time to open an investor''s account, huge time to create folios or credit payments, and on and on the list goes. It has non-existent support and sometimes you feel NSE is doing a favour to you for providing the platform. Even in a metro like Delhi, they have only ONE person to look after it who has his own priorities. If he ever replies to your queries or concerns, it is a miracle. Their centralised customer care couldn''t be worse. Individual platforms like IFA Express may be good but worthless for an IFA who deals with multiple AMCs. It is shocking that if DSP BR can create a beautiful platform on its own, why can''t a huge organisation like NSE get its act right.

Dspblackrock Ifa express platform very good easily connected with client time saving updated,all information on time

DSPBR IFAX has indeed been a game changer in this industry. It provides ease of operations and immediate reporting reducing the IFA burden to a great extent. Congratulations to DSPBR for being proactive in this endeavour and being a leader amongst AMCs in this regard. The NSE MF platform does not give the telephonic or mail support that is crucial in the initial stages. CAMS is not handing over all documents to NSE in a timely manner leading to delays in transactions. NSE needs to put in a lot more effort to streamline its operations and make a success of this platform.

I think it is very difficult to work on different platforms, distributor mobile apps plus nse, bse, mfu entire industry should come together with single mindset that is transaction convenience to distributors and in turn to investors. All money is wasted in individual amc technology budgets. Looking at current state of all platforms Dsp ifa express is completely flawless platform which is scalable sustainable and user friendly dsp has taken lot of effort which is beyond imagination of any normal ifa I think everyone should come together force every amc to come together and create or modify all platforms in one single platform like Dsp ifa express,

Whether DSP charges for IFA express?

DSP BR IFA Express platform is very convenient paperless transaction facility, can see status of transactions done etc. . Besides, one can view his AUM, SIP,STP & other data. It also provides Updated flyer on their funds, comparison of DSP funds with other asset class etc., enabling us to send to send it to our investors. One should use it to feel the ease & conveniance of the platform. All this results the distributor to save on cost, speed & timely service to the clients.

Though there are many online platforms available but I feel IFAEXPRESS from DSP BlackrRock is Excellent. The problem is its only for DSP.

I do agree with the views shared in the discussion forum for the online platforms. DSP BlackRock has developed a very good distributor friendly transaction platform - "IFA Express". The platform offers good unique & innovative features like to bring KYC complied investor into the system without any paper work and irrespective of the geography. The platform also offers good facility to track the transaction from being originated from the distributor''s end, till it is processed at the R & TA''s end. It saves lot of time, energy & improves the efficiency of doing business. Surely will help big time in scaling up the business going forward. Many congratulations to DSPBR Team for coming out with this "business enabler" - IFA Express.

One of the best softeare available in market according to me is launched by dsp blackrock for IFA. It regularly feeds you sales opportunities to increase your business with amc and at the end of day hassle free transaction platform. Thanks DSP BLACKROCK for taking such a good initiative.

If you ask for clutter-free software but specific to one amc than it is none other than dsp blackrock ifa express.

I think every distributor should subscribe to DSP BLACKROCK IFA EXPRESS for their own transaction in first . It is very user friendly and simplicity is maintained throughout.

This online plateform is one of the best plateform. I like this very much and investing is very easy. My clients are also happy with this.

HI All. DSP BR IFA Express is the BEST platform available today. It made my life easy. I hope NSE will also improve there standards and live upto expectations. I have taken NSE platform couple of months back, really disappointing.First thing they should do is improve there service.No one cares to address queries. Local Representative nor chennai people. I understand it is in BETA phase and will improve, i am hopeful. DSP BR IFA Express ...the best. Regards.. Girish Hyderabad

There is no paperwork involved even for new folio and subsequent purchase and that is a power of IFA EXPRESS platform launched by DSP BLACKROCK.

I using NSE , MFU both. Technology always comes with the advantages and disadvantages both. What all are listed down for NSE platform on service part are very true and having many flaws they have to correct as soon as possible . I am using MFU which are far better then NSE as of now. But if you take overall parameters and features one should look into DSP IFA Express platform , superb interface , easy to use , quick responce from DSP team , SIP maturity , dividend payment declaration and paid to clients many features are incorporated by DSP IFA Express which we surely feel we should have in NSE and MFU.

DSP Black Rock IFA express is very convenient way for doing the various transaction for our client. It has reduce the manual haphazard and saved our time and made easy to keep the tracking of our complete client portfolio. And even the AMC has maintain the complete process of IFA Express very well and have always given the best service towards any problem faced by us. Happy to be connected with IFA express

NSE is improving his service by the time please try IFA express for DSPBR MF.You,ll find easy to use for all types of transactions.

DSP Blackrock IFA Express is by far the most user friendly platform with Distributor Initiated Transaction facility and paperless investing.

Since the time I started as an IFA more than 11 years back, I have always heard the cliché about AMC’s and IFA’s being “Partners” in the business. However, the ground reality has seemed to be quite different to me. Rarely have I seen an AMC walk the talk in terms of being a Partner of the IFA. WithIFA Express, DSP BlackRock Mutual Fund seems to have done exactly that. The online interface of IFA Express addresses a lot many concerns of the IFA and equips him / her with a phenomenal arsenal to carry out his business seamlessly. Along with its many other excellent features, one of the best features that I found of IFA Express is the ability to on-board an investor who has never ever invested in Mutual Funds just on the basis of his KYC compliance. I find it truly exceptional that I can assist an investor in his investment from the confines of my office even if the investor is currently based in Delhi, Bangalore, Singapore, Australia etc. While other AMCs have started claiming that the same can be done through their website, the ability to track the investment at every step is truly empowering to me as an IFA. It keeps me updated on the process flow of the investment and in case of any issue cropping up in the process, I can pre-empt the call from the investor an advice him / her accordingly. By spending the time, money and effort on the IFA Express initiative, I believe DSP BlackRock Mutual Fund has chosen to walk the talk and truly “Partner”ed me in my business as an IFA!

Energy is saved and efficiency increases by using IFA Xpress Heartiest congratulations to DSP Blackrock Mutual Fund. Excellent innovation with super fast execution..

This is the best platform across Industry. DSP BlackRock MF is really Pro IFA AMC.

I find Transacteasy feature of the MFU platform for forwarding MF transactions extremely convenient, useful and timesaving. It saves lot of my time and energy. I need not go to investors to collect forms and cheques. If any investor is shy of netbanking facility provided by his bank he can even go to his bank and approve the transaction through NEFT/RTGS within 24 hours. Order book is also separately provided for lumpsum as well as systematic transactions. My investor can send their orders over phone or email. Transactions for multiple folios or MF schemes across the participating AMCs are possible. Executives of MFU are also vefy friendly and co-operative in nature. They attend any queries anytime and keep vigorous follow ups with AMCs for our queries until they are resolved .

I also agree with the comments mentioned above. Initially when we also joined NSE we were quite upbeat about the system but of late lot of issues have been coming up which is causing lot of inconvenience for our investors. The main issue is the existing investments not reflecting in the system. Because of this we cannot do transactions in the existing folio. Though their team is kind enough to help us but the system itself is not robust. I would strongly recommend to try out MF Utility. We have now been using for almost 2 months and it is a great platform. Their TransactEezz and PayEezz features are really wonderful. Their support system is also awesome. Also as mentioned above By Nitin, DSP IFA Xpress is the best platform we have ever seen from an AMC. Operating it is as smooth as silk...

Yes, when you compare IFAXpress of DSP Blackrock to NSENMF. The difference is clear. However, remember that one deals with only a single fund whereas NSENMF is trying to tie up with all funds. NSENMF staff quality and DSP BR staff quality is different, hence solution levels are also different. THE NSENMF platform is in the trial phase whereas DSPBR is a tested platform and used thoroughly by me. Now, NSENMF is trying their best to catch up but it is still better than the other platforms available in the market for all funds. Will have to show restraint and accept that their will be issues. DSP BR is really great and one could only wish that other fund houses implement this sort of a platform. Would work wonders if we could get the DSP BR platform working in collaboration for other fund houses rather than everyone trying to develop their own and wasting money and time.

Dear All, as far as online platform is concern I am more than happy to use DSP Black Rock IFA Xpress. It not only gives me an immense convenience in transaction but also show me the status of the execution in real time. IFA Xpress has made my life easy in terms of transactions and provide me much more time for engagement with clients. Humble request with all my friends in this fraternity try it. You will surely like it the most. I am using this for switches, additional purchase, fresh SIP, STP, redemption, sending statement to clients online, almost everything. Regards, Nitin Goel

It is a innovative platform to work upon.Which helps in reaching clients easily and expand our business.But I would request you all to add two features as given below:- 1.OTP should be sent to both email & Mobl number.Beacuse it creat problem for NRIs to get password.Beacuse they transact when they are in abroad and also in India .But this IFA xpress does not have the option to update 2 mobl numbers 2.Statement should be downloaded form this platform

DSP IFA express is a very good platform ...and much better than any NSE platform ..The kind of feature which dsp ifa express are good and user friendly..It is very transaction friendly

I am using MFU for last six months. The service is marvelous and the support which i get is fabulous. i have shifted roughly 50% percent of my existing business to MFU. They are good because they exist only for the mutual fund industry.

They have launched beta version of software & even after 9 months they are still struggling to get their act together. The Customer care executives don''t understand the problems. Local CAMS doesn''t cooperate. A service request submitted to CAMS office 5 weeks back hasn''t been processed. Another major issue is that for non-HDFC bank accounts the transaction happens on T+1 day.

dear friends Please Check NJ E Wealth account http://www.infoindiamarketing.com/wealth-creator/index.php Advantages of having NJ E-Wealth A/c Service: Avoiding physical transactions: Among the greatest advantages of having NJ E-Wealth A/c is that you can completely avoid any physical transactions in mutual funds. Through NJ E-Wealth A/c, you would be able to make virtually every type of transaction like purchases, redemptions, switch, SIP and STP. Doing multiple transactions and inter AMC switches would is also possible through NJ E-Wealth A/c. Thus you save on time and efforts in filling form and form submission. With NJ E-Wealth A/c, transactions can be done instantly through the online NJ E-Wealth A/c Account, mobile application or through Call & Trade service. With online transactions you would … Enjoy freedom to transact from anywhere, any time Save time & effort on form filling Avoid physical travel and submission process Ensure timely transaction processing and update on email /SMS Avoid manual mistakes of form filling and increase accuracy of transactions Consolidation of All Holdings: With a demat account, you would be able to see all your actual holdings of securities at one single place. This would avoid any confusion and cases of queries in terms of what your holdings are. You may no longer bother to collect and store account statements. Further, in addition to mutual funds, your demat account would also hold other securities like equity shares, bonds, ETFs, etc. One would also be able to apply in NFOs and IPOs through the demat mode. Having a consolidated holdings across different financial products would be challenge had things been in physical mode. Here are the advantages in brief... Avoiding hassles of remembering, tracking and consolidating investments Actual, real-time holdings in your demat account Single holdings statement across products like mutual funds, equities, bonds and ETFs Synchronisation of Investor Information: One of the many problems of physical transacting is having to remember and manage investor information across multiple AMCs. Quite often important investor details may differ leading to many problems. Updating any such information proves very troublesome for any investor. With NJ E-Wealth A/c, we are no longer worried about such non-financial information and records as they are maintained at the single level and are applicable for all your holdings. Standard investor information like bank details, contact information, nomination, redemption payout mode, etc. Single window update of all investor related information.

Hi friends, I have both MFU and NSENMF platform membership. My experience with the two platforms have been two extremes. While with NSENMF my experience has not been different from you people, MFU has been an unexpected sweet surprise. I am sharing herewith what I faced with NSENMF and what made me so happy about MFU NSENMF: 1) Toll free no is not picked sometimes!!! 2) Emails are not replied 3) Platform is pathetic 4) I was able to make a test purchase transaction in liquid fund. Purchase transaction appeared under transaction report but I could not redeem it because no scheme appeared when I clicked redeem!!! I had to visit AMC office to redeem the purchase made through NSENMF 5) About one and half month before I wrote an email to the product head of NSENMF- Mr. Chetan Doshi with all problems I had been facing. He replied that either Mr. Rohit or Mr. Priyad will contact me soon. Still I have not been contected by NSENMF Team and my later emails also are still unreplied. MFU: 1) What I like most about MFU is the fact that it has got a very dedicated team. I get instant reply to the queries I raise. One day I informed MFU about a problem I was facing with Kotak Bank while depositing purchase instruments. The Manager at MFU- Mr. Ralph promised me that he will speak with head office team of Kotak and he called me same day around 9:45PM that he had spoken with Kotak and that I would not face any problem at Kotak bank!!! I never expected call at 9:45pm!!! Such has been dedication of MFU team towards there work. Mr. Jagdish, Ms. Monali Chitnis, Mr. Ralph Gonsalves and even the cutomer care executives at MFU has always been very prompt and cooperating in their response. 2)The facilities that MFU is offering- the Payeezz and transacteezz facilities are the future of MF Industry. I believe that is how MF transactions will take place in future and I am glad that I am using these facilities right from the day these facilities were launched 3)The level of automation-It is really amazing how much efforts these people have taken, how small details they have taken in to account and how much easy they have made the platform before launching- things like folio based transactions, automatic cropping and uploading of investor signature are examples of how much care MFU has taken to make it simple for distributors. 4)Query, Complaint and feedback module- no matter what problem I am facing, if I post my query, feedback suggestion or complaint I always get reply of Ms. Monali Chitnis withing 24 hours!! Few improvements that I expect from MFU are - consolidated statements fot MFU and activities reports for distributors. I know that they are already working on it and they are soon going to launch these facilities. There is so much that I can write about both platforms. I recommend you start using MFU instead of NSENMF.

Guys please take a re-look at MF Utility (MFU)... I have been using both the systems NSE & MFU.... MFU though a slow starter but is making steady progress... Their staff and support system is very good and responsive... I am now totally concentrating on MFU and getting all my clients on board MFU... Especially after the latest feature of 100% paperless transactions the system is very robust... Yes there are teething troubles with MFU also... BUT the entire team understands the business very well and any errors are reversed / rectified by them "WITHOUT ANY LOSS TO THE CLIENT" which is a BIG difference. My suggestion is to seriously take a look at the MFU System it is transforming and evolving fast.

Good in transaction wise but when it comes to portfolio updatatiion there was gap between R&T and NSENMF. It should be changed immediatley

Post Investment Service Also Terrible ... * Valuation Report is terrific. Even 1980 NSC certificates give three things investor wants :- Investment Amount & Date, Current valuation. These things are not available in single report. * No training / Insufficient staff. * CAMS totally clueless * Some times data of NFO gets updated sometimes not. It gets updated if you are lucky. * I''m following up from 2 months for NFO Data of Axis. * No complaint provision in software. * If you want to run in parallel to software''s of 2-3 yrs till the system improve to at least slightly below normal, then OK....Else avoid. And yes the most important thing...."There is no Mai Baap - Just like Sakari people (No Person who hears)".. ...........

AVOID THE SYSTEM ALTOGETHER.TAKE UP TE MATTER WITH CONSUMER FORUM AND CLAIM COMPENSTION.

Horrible software and still more pathetic people who are sitting at NSE to manage it. Please do not buy it as we are suffering for last 8-10 months. Good for nothing.

I am still ,not able to understand ,the logic behind EUIN,of IFA. for NDS., NON Individual ARN Holder. EUIN is ok, but for IFA ?

Dear All, Kindly refer online platform provided by fin-soft solutions. We are 100% satisfied with this product and services. As always there is no "Free Lunch in this world". IF you are ready to pay reasonable charges you shall grow yourself.Kindly refer website www.fin-soft.com or email to ashesh@fin-soft.com for details.

I have been using the NSE platform since March 15, I agree with you that the service standards of nse is pathetic... Simultaneously I have been using the MFU system too... I am pretty happy with their response mechanisms... The staff at NSE is only interested in collecting the deposit amount... After which their attitude changes., the call center staff only parrot a few lines that have been standardised by the system without understanding the actual problem.... Problem solving abilities of NSE is very SAD. i am now completely moving to MFU now

As I am user of MFS online platform my ARN No-101925 as I am trying to open my portfolio statement , but it is not working and message come "folio not available" nse is like the goverment of india office. they are also not lifting phone. After complain on email : nsenmf_bo@nse.co.in They are always raise excuses and after waiting of 15days they not even responding email. After 20 days Replay " Dear Sir, Greeting from NSE. Reference to the below mail,we request you to share the folio number for the mention IIN''s so that we can do the needful. Warm Regards Priyadarshini S Customer Support Officer- NSENMF-II National Stock Exchange of India Limited (NSE) AVA Tower,Old No:788 & 789, New No:150 & 152, 3rd Floor, Electricity Avenue, AnnaSalai, Chennai-600002 Contact Toll Free No: 18004194144; email id: nsenmf_bo@nse.co.in www.nseindia.com cid:image001.jpg@01D08E2D.3D611730 "

Yes.... NSE MF is extremely pathetic system when it comes to responding to queries, resolving issues etc.... We are using it since Oct 2015, still facing lot of issues. Worst thing is, when we created a folio of 1st investment by using NSE MF platform, the same was not visible for further transactions for next 2/3 weeks on the platform. Call center/ Email query response was "data not available with RTA" while I could able to generate A/c statement by login to CAMS website. Call center people are not adequately trained to provide any useful response. The sales/ training people are not responding to the queries. I am in Mumbai, still don''t know whom to talk for resolving my queries. It was waste of money and time that we have invested in getting access of this system.

One Investor IIN uploaded after the necessary mismatch on KYC records was rectified and submitted to their Chennai back office (CAMS) for IIN Activation on 24th Nov 2015 and its a month still in pending stage Its like you have a call center where no one picks up the call, no one is aware of the process flow or procedure, there is no online manual available to understand the procedure, etc etc etc.

Dear All, I too share that the service offered by NSE is pathetic. Old folios are not captured. Even transaction done through NSE platform are not captured properly. Please think twice before recommending. Distributor whom I know is thinking of surrendering the platform.

I agree with you. I took 2 memberships - one for me and one form my wife. Services are horrible. They work like government clerks, instead of helping us they are making our life hell. Won''t recommend it to any one.