Your Voice

Why does only 1 AMC help in KYC issues ?

Date : 25-03-2013
Name: Shabbir Haidermota ARN NO :87541
Firm Name : IFA City : Pune

I have come across a practical difficulty with KYC related issues for :

1. Transmission of units to Nominee and
2. Minor to Major change of status.

For both above, when the Nominee and Minor are not KYC Compliant (which is usually the case) and there are multiple folios of funds which they inherit it is obviously only to one folio with an AMC that one submits their KYC application but most of the AMCs (barring UTI AMC) do not provide an instant acknowledgement or screen shot of the KYC status which can be submitted to the remaining AMCs as a copy to prove to them that the Nominee's or Major's KYC application is in process. There is always the danger that for some reason if the KYC application is not processed by the end of the same day, the Transmission / Status Change application with the other AMCs will be rejected due to non-submission of KYC.

AMFI needs to think about this and provide a simple solution so that IFAs can rest assured that their clients' service requests will be carried out smoothly with all AMCs if the documentation is in order.

More importantly if UTI AMC can provide an acknowledgement of a screen shot within 5-10 minutes of submission of KYC application, I see no reason why the other AMCs cannot or refuse to provide any such documentation as they all use the same or similar KYC compliance software.

Share your comments
(Type INV if you are an investor)
Comments Posted
Y Nagendraprasad ARN NO :15980 madhugiri, 08 Apr 2013

I am the resident of a town called madhugiri in tumkur district associated with malleswaram UFC in Bangalore.I really appreciate UTI AMC & staff as well who handle KYC & investor grievances very well.

ANIL k kOTHARI ARN NO :28623 UDAIPUR, 29 Mar 2013

THE ONLY SOLUTION TO THESE PROBLEMS IS THAT SEBI SHOULD ACCEPT PAN CARD AS KYC OR IF ANY BODY HAS ADDHAR CARD AS KYC. FURTHER THE PERSON SITTING AT THE FRONT DESK ARE IGNORANT ABOUT THE BASICS AND REFUSE THE KYC ON PETTY ISSUES. SEBI SHOULD ENSURE THAT A PROPER FAQ ON KYC SHOULD BE MADE AVAILABLE ON AMFI OR SEBI WEBSITE AND ALSO IN THE OFFICE OF ALL AMCS.

NALINI DESAI ARN NO :ARN-42578 DAHOD, 28 Mar 2013

I am leaving in small town and work with all amc situated at Baroda. as Mr. Indranil said that HDFC MF is doing good job, i say that there are many problems raisd by them also and as Sanghit and Senthilkumar said the work of UTI MF are excellent. But i also agree with Mr. Shabbir the problem raised by him is true and i also suggest that there is single guideline for all AMCs are required.

SANDEEP HALDER ARN NO :63942 kolkata, 28 Mar 2013

I agree with you and i want to add with your vioce that now a big problem is if somebody want to make KYC in advance i.e prior to the investment the amc do not help the investor but why?

sanghit Mallick ARN NO :ARN-64869 New Delhi, 28 Mar 2013

Shabbir bhai u are very correct, we all are facing similar difficulties.AMFI should address the issue & sort it out immly. so as to strengthen the Industry.As per solution amfi should instruct strictly for other AMCs as UTIMF is doing things very nicely. Thanks.

Senthilkumar G ARN NO :25699 TIRUPUR, 27 Mar 2013

Why do not you put UTI AMC in the headline?

INDRANIL BANDYOPADHYAY ARN NO :9518 KOLKATA, 27 Mar 2013

I Think hdfc-AMC Also Provides with KYC- Services. But the POINT is Its IMPERATIVE that An UNIFORM Platform should be There, Applicable for ALL AMCs.....AMFI IS VERY DICEY & GREY, As A Monitoring / Regulating Authority !!!???

SUNIL AGARWAL ARN NO :2014 AGRA, 27 Mar 2013

EVERY FINANCIAL ENTITY LIKE BANK, INSURANCE CO.MUTUAL FUND, POST OFFICE, NSC BSE SHOULD HAVE ASSESS TO THE DATA MAINTAINED BY PAN CARD ISSUING AGENCIES. AND SHOULD VERIFY PAN NUMBER, PHOTO & ADDRESS FROM THAT DATA. AND FINALY THAT DATA SHOULD ACCEPTED.

Amol Chitale ARN NO :30587 Solapur, 27 Mar 2013

The KYC process is Really becoming a CRUEL Joke on IFAs and investors.Why cant SEBI get along with just the PAN which is issued on submitting relevant KYC documents. IF AMFI OR AMC OR SEBI IS NOT SATISFIED WITH ANY INVESTORS PAN DETAILS THEN THEY MIGHT ASK THE INVESTOR TO GO FOR KYC

Shobhendra Tiwari ARN NO :ARN-17632 Gwalior, 27 Mar 2013

The geniune voice/clais of the IFA is being crashed repeated supressed under the upper hands of the SEBI/AMFI the August regulators. The slow poisoning tactics should be stopped/loked in to early.

nirav soni ARN NO :38285 vadodara, 27 Mar 2013

yes , i fully agree with your comment , i have also given application with fresh kyc to axis mf at karvy , vadodara in march 2013 , the application has been process ,but the kyc has not been process at the same day & the application has been rejected by karvy . they have rejected the application for reason that the kyc has been not done on the same day.this is not the valid reason.

Sam Koshy ARN NO :5727 KOLLAM, 27 Mar 2013

Dear All Anyone can take a printout of the KYC acknowledgement from the KYC agencies (cvlkra.com, camskra.com, ndmlkra.com, dotexkra.com etc) websites if one knows the correct PAN number. No need of this confusion. CAMS/ KARVY used to do KYC Process. Now a days almost all AMCs are not doing KYC Process if there is CAMS/KARVY exist in the location. Whatever it is after doing the process anyone can enter the respective website from even an Internet cafe and enter the correct PAN number and take one printout and then take enough photocopies of the printout and attach it with the transmission documents. Thats all.

shah yogesh pravinchandra ARN NO :ARN-52612 MODASA, 26 Mar 2013

i have some difficulty in kyc status,it is normal process for both

KIRTI DHOLAKIA ARN NO :arn11520 mumbai, 26 Mar 2013

It is really a great job SEBI is doing by asking KYC docs for a Purchase of M/F of tini amount of Rs 1000/= and to take KYC No you need to carry All ORIGINAL DOCUMENTS WITH YOU, but if you want to Buy a CAR Value Rs 25,00,000/= just give copy of pan card or pan card No, thats it, This happens only in India, A salute to SEBIs Wise people.

Rahul Kulkarni ARN NO :38875 Virar (W), 26 Mar 2013

Just Ask investor (nominee or minor became major person) to invest Rs.500 in any tax saving scheme. A nominal investment. This way their kyc will get done. Generally nobody refuses for the same. Then u can apply everywhere for transmission of units.

Neeraj Ramani ARN NO :59725 INDORE, 26 Mar 2013

well i would suggest before solving any problem...of ur clients u can do a single investment of his/her and at the same time ..u have to make KYC ..so by doing a single investment in any of the scheme for juss a week ..can be withdraw after some days after...so before goin in too much time consuming process..do a single investment then go for ...ur cases ...like ...transmission of units or nominess is minor now major...

c. g. daware ARN NO :arn-22804 kaola, 26 Mar 2013

i truely agree with uu .. but at the same time it also depend upon yr personal relation wit oither amc people... . it is fact that some of the amcs pretend that they r very strict ... .. not helping clients and distributors

SREEDHARA SHENOY.K ARN NO :43056 ERODE, 26 Mar 2013

Correctly said . I am in the field for the last seven years and serving my customers through UTI AMC , which is the mother of Mutual fund Industry. A mother will know the requirements of her wards better than anybody else.

ATUL SHAH ARN NO :0225 ahmedabad, 26 Mar 2013

Back office staff , in most cases, avoid their duties.. They hardly apply their minds and causes, unknowingly, tremendous burden on investors.. Recently, one prominent MF REFUSED TO VERIFY ZEROX COPIES--- EVEN THOUGH, ORIGINALS WERE SUBMITTED FOR THEIR VERIFICATION.. We complained to SEBI & AMFI, AND they started accepting and verifying.. Thus we must fight for every lapses of BACK OFFICE WORK.. I had insisted for some punishment to such employee.. The answer is awaited from AMC Bosses.. SHALL WE BOYCOTT SUCH AMCS? If IFA(S) fight with unity, AMC SHALL HAVE TO CO-OPERATE... OTHERWISE, MF ROUTINE WORK SHALL BE INFERIOR TO even POST OFFICES WORK, which have lost image...

Mukesh ARN NO :5503 BANGALORE, 26 Mar 2013

The Acknowledgement can be printed from www.cvlkra.com .This can be attached to the transmission request or Change in status request and AMCs shall process the transaction. In some cases even acknowledgement is not required, mention the PAN and AMCs will check it on CVL website and process the requests.

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